Frequently Asked Questions
Find quick answers to common questions about government services, document procedures, electricity connections, and civic facilities in Sargodha District.
1What documents are required for a domicile certificate in Sargodha?
To obtain a domicile certificate from Sargodha Khidmat Markaz, you need: (1) Original CNIC with photocopy, (2) Form B or Family Registration Certificate, (3) Recent utility bill (electricity/gas/water) as proof of residence, (4) Two passport-size photographs with white background, and (5) Father's CNIC copy for applicants under 18 years. The government fee is Rs. 200 plus Rs. 150 service fee at Khidmat Markaz.
2How long does it take to get a domicile certificate?
The standard processing time for a domicile certificate at Sargodha Khidmat Markaz is 3-5 working days. After submitting your application with all required documents and paying the fee, you will receive a token number. The certificate can be collected from the same counter by presenting your original CNIC and token receipt.
3What is the procedure for getting a learner driving license?
To obtain a Learner Driving License (LDL) from the Sargodha Khidmat Markaz DRTA counter: (1) Bring your original CNIC (minimum age 18 for cars/motorcycles), (2) Get a medical fitness certificate from any government hospital, (3) Purchase a Rs. 60 postal ticket, (4) Provide two passport-size photos with blue background, and (5) Get a blood group certificate from a recognized lab. The fee is Rs. 600 for motorcycles (M/C) and Rs. 1,200 for cars (LTV). LDL is issued same day and valid for 6 months.
4Where is the Sargodha Khidmat Markaz located?
The Sargodha Khidmat Markaz (Citizen Facilitation Center) is located at Mela Mandi Ground, Sargodha. Operating hours are 8:00 AM to 4:00 PM, Monday through Saturday. The helpline numbers are 048-3724471 and toll-free 8000-03456. The center provides one-window services for domicile certificates, birth/death certificates, vehicle-related documents, and more.
5How do I apply for a passport in Sargodha?
Passport applications are processed at the Sargodha Passport Office on Zafarullah Road (near DC Office). Steps: (1) Book an online token at www.dgip.gov.pk, (2) Pay the fee via bank challan at NBP or HBL, (3) Visit on your appointment date with original CNIC and fee receipt, (4) Biometric verification and photo will be done on-site. Processing takes 4-6 weeks (normal) or 7-10 days (urgent). Fees range from Rs. 5,400 (5yr, 36pg, normal) to Rs. 22,500 (10yr, 72pg, urgent).
1How do I get my degree verified from University of Sargodha?
For degree verification from UOS: (1) Visit the Controller of Examinations Office at the Main Campus Administrative Block, (2) Bring your original degree or certified copy, CNIC copy, and official verification request letter from the requesting institution, (3) Pay Rs. 500 standard verification fee (Rs. 1,000 for urgent 3-day processing), (4) If applying through a representative, provide an authorization letter. Processing takes 7-10 working days for standard verification.
2What is the procedure for obtaining a migration certificate from UOS?
Migration certificate requirements from University of Sargodha: (1) Application form from Examination Branch, (2) Original degree or provisional certificate, (3) Library clearance certificate, (4) No dues certificate from your department, (5) Fee receipt of Rs. 2,000. Submit all documents to the Controller Office. Processing takes 7-10 working days. Collection requires original CNIC. The certificate is a one-time issuance and becomes part of your permanent record.
3What are the contact details for University of Sargodha?
University of Sargodha Main Campus is located on University Road, Sargodha. PABX: 048-9230811-15. Website: www.su.edu.pk. Controller of Examinations: 048-9230811 Ext. 234 (9:00 AM - 2:00 PM, Mon-Fri). The university operates multiple campuses including Mianwali, Bhakkar, and Lyallpur Town, and offers over 120 degree programs to approximately 45,000 enrolled students.
4How can I get duplicate documents from UOS?
For duplicate degree/transcript from University of Sargodha: (1) Submit a written application to Controller of Examinations, (2) Attach an FIR copy if original was lost, or affidavit on stamp paper explaining circumstances, (3) Provide CNIC copy and recent photographs, (4) Pay the duplicate issuance fee (Rs. 3,000 for degree, Rs. 1,000 for transcript). An advertisement in a national newspaper declaring the loss may also be required for degree duplicates.
1How do I apply for a new electricity connection in Sargodha?
For a new FESCO connection: (1) Visit the FESCO Sub-Division office covering your area (Sargodha City, Industrial, Bhalwal, or Shahpur), (2) Submit application with CNIC copy, ownership proof/rent agreement, building completion certificate, (3) Pay the connection fee based on load and category (Rs. 8,500-12,000 for domestic single-phase up to 5 kW), (4) FESCO will verify the premises and install the meter within 7-10 working days after approval. You can also apply online through the ENC (Electronic New Connection) portal at fesco.com.pk.
2What is the FESCO complaint helpline number?
FESCO's 24/7 complaint helpline is 118 (toll-free from PTCL/Ufone). For Sargodha-specific issues: Sargodha City Sub-Division: 048-3720119, Sargodha Industrial: 048-3860201, Bhalwal: 048-6510334, Shahpur: 048-6630212. When reporting, have your reference number (printed on electricity bill) ready. Note the complaint number provided for follow-up.
3How can I check my FESCO bill online?
To check your FESCO bill online: (1) Visit bill.pitc.com.pk/faborecpt/billonscreen.jsp, (2) Enter your 14-digit reference number from any previous bill, (3) Click 'Search' to view and print your current bill. FESCO also offers e-billing via email and SMS alerts. For bill disputes, visit your Sub-Division office with recent bills and payment receipts.
4What are the electricity tariff rates in Sargodha?
FESCO domestic (A-1) tariff rates 2026: 1-50 units (Lifeline): Rs. 3.95/unit, 51-100 units: Rs. 7.74/unit, 101-200 units: Rs. 10.06/unit, 201-300 units: Rs. 17.07/unit, 301-400 units: Rs. 23.78/unit, 401-500 units: Rs. 26.38/unit, 501-600 units: Rs. 28.50/unit, 601-700 units: Rs. 32.53/unit, Above 700 units: Rs. 35.00/unit. Note: For consumption above 300 units, the entire bill is calculated at the highest applicable slab rate. Additional charges include Fuel Price Adjustment, GST (17%), and TV fee (Rs. 35).
5How do I apply for agricultural tube-well electricity connection?
For agricultural tube-well connection: (1) Visit FESCO Bhalwal or Shahpur Sub-Division (depending on location), (2) Submit application with CNIC, land ownership documents (Fard), tube-well specifications, (3) Pay connection fee based on pump horsepower (Rs. 25,000-60,000 for 7.5-25 HP, Rs. 60,000-120,000 for 25-50 HP), (4) FESCO engineers will inspect the site, (5) After approval, installation takes 15-20 working days. Agricultural connections receive subsidized tariff rates under Punjab government support policies.
1How many tehsils are in Sargodha District?
Sargodha District comprises 7 tehsils: (1) Sargodha (District Headquarters, population 1.2M+), (2) Bhalwal (population 485K+, known for citrus industry), (3) Shahpur (population 410K+), (4) Sahiwal (population 320K+, not to be confused with Sahiwal District), (5) Bhera (population 380K+, heritage tourism), (6) Kot Momin (population 350K+, M-2 Motorway access), and (7) Sillanwali (population 290K+, woodcraft artisans). Each tehsil has its own Administrative Complex with AC office, Tehsildar, and revenue staff.
2Where can I get land records (Fard) in Sargodha?
Land records (Fard Malkiat/Ownership Certificate) can be obtained from the Arazi Record Center in each tehsil: Sargodha: Revenue Complex, Katchery Road (048-9230055), Bhalwal: Tehsil Complex (048-6510055), Shahpur: Near Civil Court (048-6630040). Services include Fard Malkiat issuance, Intiqal (land transfer), mutation records, and registry deed copies. Operating hours: Mon-Fri, 9:00 AM - 3:00 PM. Digital land records are also accessible through the Punjab Land Records Authority (PLRA) portal.
3How do I register a complaint with the Deputy Commissioner office?
To file a complaint with DC Sargodha: (1) Visit the DC Office on Katchery Road, Civil Lines during office hours (9:00 AM - 5:00 PM, Mon-Fri), (2) Submit a written application at the Public Complaints Cell, (3) For urgent matters, call 048-9230001 or 048-9230010 (District Coordination Officer). You can also use the Punjab Government's Pakistan Citizen Portal (PCP) app for online complaints, which are tracked and monitored at the district level.
4What services does the Municipal Corporation Sargodha provide?
Municipal Corporation Sargodha (Town Hall, Jail Road, Phone: 048-9230150) provides: (1) Birth and death certificate registration, (2) Trade licenses for businesses, (3) Building plan approvals and NOCs, (4) Property tax assessment and collection, (5) Sanitation and waste management complaints, (6) Street light repair requests, (7) Water supply issues. The Municipal Committee offices in tehsil headquarters provide similar services for their respective areas.
Police: 15 | Rescue: 1122 | Fire: 16
118 (24/7 Toll-Free)
048-3724471 | 8000-03456
048-9230001
048-9230811-15
048-3722330